It is very common for coaches to feel bad when their athletes suffer disappointments, so what’s the best way to deal and cope with this situation when it arises? Denise used to use techniques and rational thinking to help the Scotland National athletes, ‘park it’ so that they could quickly learn from poor performances and plan for the next one. Nowadays, Denise no longer uses strategies to help athletes to feel better; instead, she points them towards understanding their reality and how it is created, from the inside to out. It may seem a little odd to suggest that coaches do not need to intervene, that there is nothing wrong or to be done. By using a parenting example, Denise shares a recent shift which has helped her family enormously.